National safety telecommunicators week recognizes 911 dispatchers
From this Monday through Saturday, the National Public Safety Telecommunicators Week is being celebrated. With hundreds of calls per day announcing emergencies through 911, a group of highly trained Emergency Communications Officers performs this important task. The skill and composure of the Public Safety Communications Center (PSCC), while gathering information to request intervention from the appropriate agency, allows many families to be heard and assisted promptly. Joel McDonald, Deputy Chief at the Public Safety Communications Centre, talks about the work PSCC offers to different communities.
The officials say the main calls PSCC receives are vehicle collisions, open fires, and issues requiring police involvement.